Question 1

How does the 14-day free trial work?

Accepted Answer

You get instant access to your workspace — no credit card required. Invite your team, import receipts, and run a full camp or class cycle. If it isn't for you, do nothing and the trial simply ends.

Question 2

Do you charge booking or marketplace fees?

Accepted Answer

Never. Unlike marketplace platforms, we charge one flat monthly subscription. Every dollar your customers pay you stays yours (minus your own payment processor's rate).

Question 3

Can I switch plans or cancel later?

Accepted Answer

Yes. Upgrade, downgrade, or cancel any time from your workspace settings. Founding-member pricing stays locked in for as long as your subscription is active.

Question 4

Will it work with my Square POS?

Accepted Answer

Yes. Square sales sync automatically, including card processing fees, so your COGS and net profit reflect what actually hit your bank account.

Question 5

How do receipts get into the system?

Accepted Answer

Snap a photo, upload a PDF, or forward the supplier email to your private intake address. AI reads the line items, assigns tax categories, and posts costed inventory — you just approve.

Question 6

Is my data secure and private?

Accepted Answer

Every workspace is isolated at the database level with row-level security, files are delivered through expiring signed URLs, and sensitive vaults sit behind a separate owner PIN. We never sell your data.

Question 7

Who is Brain In A Box OS built for?

Accepted Answer

Craft and art studios, camp and class directors, boutique retailers, and solo creators who are tired of stitching together booking tools, spreadsheets, and shoeboxes of receipts.

Question 8

Do you help me migrate my existing data?

Accepted Answer

Total Control OS includes white-glove migration — send us your spreadsheets or exports and we'll load your inventory, roster, and vendor history for you.